Exchange and Refund Policy
Instead of returning items, please contact us for a full refund. Why? The returns are contrary to our emphasis on sustainability: every return has a carbon footprint. So, tell us what went wrong, send a photo and we will refund you the money in full. If possible, you can donate your product to a local charity or recycle it.
We do not offer exchanges. However, if for some reason you did not get the exact product you were looking for, let us know and we will get a new one
Cancellations are possible if you do not receive the package within the time specified for each product. Sometimes orders are shipped before we can process the cancellation. So, if you cancel your order but still receive the package, do one of three actions: recycle, donate or enjoy.
