Privacy policy

Privacy Policy

HMA has its customers and their rights as a priority. This Privacy Policy describes who we are, for what purposes we can use your data, how we treat it, with whom we share it, for how long we keep it, as well as how to contact us and exercise your rights.

1. WHO ARE WE? According to the General Data Protection Regulation, the person responsible for processing the personal data collected:

HMA

Headquarters: Rua Portos Júnior 4815-096 Vizela Portugal

Phone: +351 927 216 532

2. WHY DO WE TREAT YOUR INFORMATION?

As a rule, the data collected is intended only for the specific purposes for which the collection was made (see point 3 of this privacy policy). However, when registering on our website and / or providing us with your data, HMA starts to treat them for sending relevant information, providing technical assistance, preventing and detecting fraud, ensuring network security and information and provision of services or information, in accordance with applicable law and the rights of the data subject. In addition, when it is necessary to comply with legal obligations that apply to it, HMA may communicate your personal data, for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.

3. WHAT DO WE TREAT YOUR INFORMATION FOR? When you fill in the forms available on our website or provide us with your contacts in another way, your personal data (such as name, email, phone number or address) is collected by HMA and treated in order to answer your questions , requests or providing information to you. In this way, the personal data you provide to us will be processed for the purposes indicated at the time of collection. By providing us with your contact details, HMA may contact you for the purposes of marketing related to its services, provided that you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications via email. You may at any time object to this data processing. Your consent is essential for HMA to process your personal data for these purposes; however, if you choose not to give your consent, the handling of your case, your visit on our website and use of it will not be affected.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

The period of time during which personal data is stored and preserved varies according to the purpose for which the information is processed. In fact, there are legal requirements that require data to be kept for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and preserved only for the minimum period necessary for the pursuit of the purposes that motivated its collection or its further treatment, under the terms defined by law. For marketing communications, your data will be kept for an indefinite period until expressly opposed.

5. WHAT ARE YOUR RIGHTS? At any time, the holder of the personal data may: – Request access to the information we keep about you: as the holder of the personal data, you have the right to obtain confirmation that the data concerning you are or are not subject to processing and , if applicable, to access your personal data and access the information provided by law. – Request the rectification of the information if it is inaccurate or incomplete: as holder of personal data, you have the right to have HMA, without undue delay, rectify the inaccurate or incomplete data concerning you. – Request the deletion of your personal data: as the holder of the personal data, you have the right to request HMA to delete your data, without undue delay, and it has an obligation to delete the personal data, without undue delay, when, in particular, one of the following reasons applies: 1. a) Personal data are no longer necessary for the purpose for which they were collected or processed; 2. b) Withdrew its consent to the processing of data (in cases where the processing is based on consent) and there is no other basis for said processing; 3. c) Opposes treatment and there are no prevailing legitimate interests to justify treatment. – Oppose the processing of your personal data: in cases where the data processing is carried out for the purpose of the legitimate interests pursued by HMA; or the processing of data is carried out for the purposes of direct marketing, as well as the definition of profiles, you can also, at any time, object to the processing of your personal data.

6. REVOCATION OF CONSENT If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the previously given consent or the treatment of the same data, based on another legal basis, such as the performance of the contract or the legal obligation to which HMA is subject. If you intend to exercise any of your rights, you must contact us, in writing, by e-mail [email protected] or by letter, sent to Rua Portos Júnior, 4815-096, Vizela. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that personal data is shared only with the holder. You should be aware that in certain cases (for example, due to legal requirements such as the requirement to file documents during a legal period of retention) your request cannot be immediately satisfied. In any case, you will be informed of the measures taken by HMA to process your request, within one month from the moment it is made. You also have the right to file a complaint with the National Data Protection Commission. due to legal requirements such as the requirement to file documents during a legal retention period) your request cannot be immediately satisfied. In any case, you will be informed of the measures taken by HMA to process your request, within one month from the moment it is made. You also have the right to file a complaint with the National Data Protection Commission. due to legal requirements such as the requirement to file documents during a legal retention period) your request cannot be immediately satisfied. In any case, you will be informed of the measures taken by HMA to process your request, within one month from the moment it is made. You also have the right to file a complaint with the National Data Protection Commission.

7. SECURITY AND CONFIDENTIALITY HMA is committed to keeping your data safe, and adopts the appropriate security measures to ensure the protection of your personal data and prevent access to unauthorized persons. We subject our security systems and policies to periodic reviews to ensure that the data is safe and protected. However, the transmission of information over the Internet is not completely secure, and we cannot absolutely guarantee the security of the information transmitted through our website. HMA is committed to keeping your information confidential in accordance with this Privacy Policy and applicable legislation.

8. COOKIES In order to provide a more personalized service and according to the user’s expected preferences, the website uses cookies to collect and store information. A cookie is a small information file that is sent from the website server to the user’s browser and stored on the user’s computer. For more information, please see our cookie policy.

9. RIGHT TO SUBMIT A CLAIM If the data subject considers that the rules set out in the GDPR have been violated, he has the right and can file a complaint with the supervisory authority, which will now identify itself: NATIONAL DATA PROTECTION COMMISSION Headquarters: Rua de São Bento, 148, 3. andar, 1200-821 Lisboa Telephone: +351 213 928 400 Fax: +351 213 976 832 E-mail: [email protected]

10. DO YOU HAVE ANY QUESTIONS? If you remain in any doubt regarding the processing of your personal data, or wish to exercise any of your rights, please contact us:

HMA

Headquarters: Rua Portos Júnior, 4815-096 Vizela Telephone: +351 927 216 532

Please also keep in mind that, from time to time, HMA will update this Privacy Policy. We ask that you periodically review this document to keep it updated.

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